You need to Click on the ‘Log In’ Option at the top right corner of our website which would direct to a log-in screen. Under the Register section, fill out the essential details and click ‘Register’. You are Done.

No, you do not need to make an account to shop with us. However, registering an account with us allows for faster checkout and personalized recommendations catered to your style. You’ll also be able to view the current, real-time status of your order within your ETHNIC CLOUD account.

Yes, we do offer coupons and special deals for our customers. You must follow us on social media to view these special deals from time to time. However, please note that some discount codes are only available on regular priced items and might not work on sale items.

No, only one coupon code is applicable per order.

To place an order, simply follow the steps below for a seamless ordering experience:

1. Select the item you wish to place an order.
2. Add the item to your shopping cart.
3. Click on your shopping cart to proceed to the checkout
4. Enter any applicable coupon codes or gift cards.
5. When paying with paypal, you will complete your purchase through the pop-ip Paypal window.
6. When paying with credit/debit card click “proceed to checkout”.
7. Enter your billing & shipping details.
8. Also, credit card details will be entered on the same page.

You’ve successfully placed an order. You will be able to view your order and order details on the final screen. You’ll also receive an order confirmation e-mail at the email address provided by you at checkout.

You’ll receive an order confirmation e-mail at the e-mail address provided by you at the checkout.

All our products are to ship. Most orders will be dispatched withing 48 hrs (2 Business Days). If your order contains multiple items or an item you ordered need more alternation, your order will be dispatched within 96 hrs (4 Business Days).

Checking your order status is very easy- simply log into your ETHNIC CLOUD account and proceed to My Account Section. From there, click on the order tab, where you will be able to view the item (s) ordered and respective status for each. Alternatively, you may also e-mail us at sales@ethniccloud.in alongside your order # and one of our representatives will be happy to update you with the status of your order.

Indeed, ETHNIC CLOUD collaborates with reputable shipping companies. One of the reliable shipping companies will handle the delivery of your item. In addition, a tracking number will be sent to you in the email confirming the completion of your order, enabling you to monitor its progress.

Indeed, All silk and embroidered clothing should be dry cleaned. Cotton or digitally printed clothing should only be washed in cold water.

Our goal is complete customer satisfaction. We have the option to replace the delivered item if there is any damage, defect, or error on our part. If not, we will provide a 100% refund or credit, depending on the customer’s request.

Reporting the issue within 24 hours of delivery is crucial. When completed, we will provide a Return Authorization Reference and instructions on how to proceed to guarantee a seamless and expeditious resolution.